info@woodville.org.au 02 9722 5200

About Us

Mission and Values

At Woodville Alliance, we are dedicated to fostering a community where everyone is valued and respected. Our Mission is to deliver impactful services that promote wellbeing, resilience, and independence for the people of Western Sydney. Guided by our core Values, we strive to make a meaningful difference in the lives we touch. Join us in creating a fairer and more inclusive society.

Vision and Mission

Our Vision

Social justice and fairness for all, and improved quality of life for people in Western Sydney

Our Mission

We listen to our clients and the Western Sydney community to deliver community services that strengthen wellbeing, resilience and independence and achieve impactful outcomes

Our Culture Statement

We serve the community through respecting and valuing all people. We always put clients first, act with integrity, and keep our promises. We care about each other. We support each other. We’re a team of diverse, passionate, engaged and capable people, committed to being responsive and making an impact.

Values

Compassion

We act with care and empathy

Connection

We ask and listen, to learn and understand

Diversity

We acknowledge and include everyone

Social Justice

We are passionate about equality

Brave

We are confident and courageous

Code of Conduct

Our Code of Conduct is built on our Vision and is a reflection of our Values in action. It is our promise to hold ourselves to the highest possible standard in decision making, actions and behaviour.

Client first

Child Safe

Leadership

Act With Integrity

Respect

Health, Safety and Wellbeing

Speak Up

Client Charter

This is our promise to every person who accesses a service from us. It is our commitment to standards of service delivery. It is the experience clients and families will have because of us living our Code of Conduct.

  • You will always be treated with respect.
  • You will have support to access a service or program and make decisions on your own terms.
  • You will be safe and free from harm when using our programs and services.
  • You will receive quality, reliable programs and services provided by appropriately skilled people.
  • As a client of Woodville Alliance, you have responsibility to be respectful of others in the community and provide accurate information to receive the best service.