The next step will be for a new client to spend a couple of hours with us as a trial to see whether Woodville Alliance is really the right place for them. With your permission, we can also work closely with your school to ensure that we have any relevant information from them about you, and they can help us to better understand your needs.

We will then confirm that we are able to offer a place in a service and talk to you about things like ratios of support (this is how closely supported a client is in our services). The next stage is to provide you with a quote for the services you require.

Once all the paperwork is complete, we encourage clients transitioning from school to do so gradually during Oct/Nov/Dec. We recommend a day or so a week at first, usually with a higher than usual ratio of support. This allows for everyone to get to know one another, and to easily address any issues.

During this transition period, a key worker will contact parents regularly through the week to provide feedback to you about how things are going and to check in with you about any concerns. We will also invite you to an Orientation Evening during November where you will get the chance to meet other new Woodville Alliance families, to hear more about how we run our services and to ask senior staff questions. During January you will be invited to a Meet and Greet social event where you will meet the wider community in an informal atmosphere over a BBQ.